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IS YOUR QUESTION ANSWERED HERE?

Why can't I find my account? Why can't I login?


It's possible your account was deleted. Try searching for your username / membername on the General Search page.
If you are taken to a profile within your account, then your account has not been deleted.
If you are not taken to a profile within your account, but instead, you see a 'There is no such user' message, or you are returned to the Search page, then your account has been deleted.

Why was my account deleted?


Common reasons for account deletion are listed here.

How do I delete my account?


Account deletions are handled manually as we transition the network to our new system. For now, please send an email to feedback@passionsnetwork.com from the email associated with your account, along with your username and a request for account deletion. Once our new version of the network is up and running, account deletions will be available directly from within your Account management area.

QUESTIONS ABOUT SPAM, PHOTO SUBMISSIONS, EMAIL VERIFICATION?

The following issues are addressed on the 'Helpful Hints' page:

  • Spam Questions
  • Missing Email Questions
  • Photo Submissions / Questions
  • Problems with email verification link?


  • Please Note

    Do not send account deletion requests using the Contact Form.


    As mentioned previously, we will need an email request for account deletion.

    Problems with your email preferences verification link?


    Copy & paste the email verification link in your browser address bar and hit enter.



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